Privacy Policy

We collect only the information necessary to provide and improve our services:

• Account Information: Information you provide when creating and managing your account.
• Author Information: Information required to manage publishing rights, revenue distribution, and royalty payments.
• Usage Information: Data about how you interact with our platform, including content you access and features you use.
• Technical Information: Standard data collected automatically when you access our platform, including device and connection information.

Your data is used for the following purposes:

• To process and fulfill your audiobook purchases, including delivery and access management.
• To communicate with you regarding your purchases, provide customer support, and respond to inquiries or requests.
• To manage your account, process payments, and generate revenue reports for authors.
• To personalize your experience and provide relevant audiobook recommendations.
• To improve our platform, products, and services based on your feedback and usage patterns.
• To detect and prevent fraud, unauthorized activities, and abuse of our platform.

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following limited circumstances:

• Service Providers: We engage trusted third-party companies to perform functions on our behalf, such as authentication, cloud storage, email delivery, and payment processing. These providers are contractually bound to use your data only for the services we request and in compliance with applicable data protection laws.
• Analytics Partners: We use analytics services to understand how our platform is used, which helps us improve the user experience. These partners process aggregated and anonymized data where possible.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, user information may be among the transferred assets, subject to the same privacy commitments.
• Legal Compliance: We may disclose information when required by law, court order, or governmental regulation, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
• With Your Consent: We may share your information for any other purpose with your explicit consent.

In accordance with the Sri Lanka Personal Data Protection Act (PDPA) No. 9 of 2022, you have the following rights regarding your personal data:

• Right of Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure: Request deletion of your account and associated personal information, subject to legal retention requirements.
• Right to Withdraw Consent: Withdraw your consent for data processing at any time, where processing is based on consent.
• Right to Data Portability: Request your data in a structured, machine-readable format.

To exercise any of these rights, contact us at savana.audiobooks@gmail.com. We will respond within 30 calendar days as required by the PDPA.

We use cookies and similar tracking technologies to enhance your browsing experience, analyze platform traffic, and understand visitor behavior. By using Savana Audiobooks, you consent to the use of cookies in accordance with this policy.

• Essential Cookies: Required for authentication, session management, and platform security. These cannot be disabled as the platform will not function without them.
• Analytics Cookies: Help us understand how you interact with the platform (e.g., pages visited, time spent, features used) using tools like Google Analytics.
• Preference Cookies: Remember your language preference (English / සිංහල), theme settings (light / dark), and audio playback preferences.
• You may disable non-essential cookies through your browser settings. However, this may limit certain features and functionality of the platform.

We implement commercially reasonable administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction:

• We use industry-standard encryption protocols to protect data during transmission over the internet.
• Account access is protected through secure authentication mechanisms.
• Payment transactions are processed through PCI-DSS compliant payment processors. We do not store or have access to your full credit card details.
• Access to personal data is restricted to authorized personnel and governed by strict role-based access controls.
• We conduct regular security assessments and maintain monitoring systems to detect and respond to potential security threats.

While we strive to protect your data, no method of electronic storage or transmission over the internet is 100% secure. We cannot guarantee absolute security, but we are committed to promptly notifying affected users in the event of a data breach as required by applicable law.

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, platform features, or legal requirements.

• Material changes will be communicated to registered users via email and/or a prominent notice on our platform at least 14 days before they take effect.
• The "Last Updated" date at the top of this page indicates when this policy was last revised.
• Continued use of Savana Audiobooks after changes take effect constitutes your acceptance of the updated Privacy Policy.
• We encourage you to review this policy periodically to stay informed about how we collect, use, and protect your information.

All content on Savana Audiobooks — including audiobook recordings, cover art, descriptions, and platform design — is protected under the Intellectual Property Act No. 36 of 2003 of Sri Lanka and applicable international copyright treaties.

• Audiobooks are licensed for personal, non-commercial use only. You do not acquire ownership of the copyright.
• Re-recording, reproduction, distribution, public performance, or unauthorized sharing of audiobook content is strictly prohibited and may result in account termination and legal action.